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Welcome to Heidi collection we offer a great selection of Baptism
clothing, First communion suits and dresses, quinceaneras accessories for those special occasions. We at Heidi Collection want you to be informed about your purchase before you buy from us. PRIVACY POLICY: All information gathered by Heidi Collection is kept strictly confidential and will NEVER be given to any third party, company or individual. Information provided is used only for order processing and accounting. This site is hosted by Yahoo! Store. Yahoo! Hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information. SHIPPING POLICY: Heidi Collection has a FREE ground shipping on select items. Promotional offer only valid on eligible items. Look for the "FREE SHIPPING" text on eligible items. Other items in your shopping cart are not eligible are subject to shipping charges. This promotional offer cannot be combined with any other promotional offer, exchange, group sale, nor is this promotional offer valid on previous purchases. Only applies to order to be shipped via standard ground shipping to a valid address in the United States. This promotional offer is not available for shipments to APO/FPO addresses or P. O boxes. Additional exclusions may apply. Customer responsible for all shipping costs on returned merchandise. Shipping will be automatically deducted at checkout. This promotional offer is only available at www.heidicollection.com We ship all orders by UPS ONLY. Free shipping is not available for international customers. Please send us an email for rates on accessories shipments. We at this time do not ship Internationally. Production: Orders can take anywhere from 4-10 business days to be received. We make every effort to ship by the following business day. Dolls, guess books, bibles, pillows photo albums need extra 6 days for production. If you have question about your order, send us an email: customerservice@heidicollection.com and we will be happy to assist you. RETURN POLICY: If you are not satisfied with a product, please contact a heidicollection.com representative within 1 business day of receiving your order. All returns must be authorized by heidicollection.com We will not accept returns with out a RA#. No exceptions. Be sure that your RA# is clearly written somewhere on the box or it will be refused. Any garment received by air on Friday or Saturday, cannot be returned or exchanged. Customer is responsible for return postage. All shipping charges are non refundable. In order to make a return, goods must be shipped back the next business day after it is received by customer. For example, if you receive the package at noon on Monday, January 3 package must be returned by mail on Tuesday January 4. The returned item must be unworn and in the same condition upon leaving our warehouse with all the original tags attached. If there are signs of usage or if the tags are missing, the merchandise will not be refunded and deemed a final sale. Exchange Policy for accessories: There are NO RETURNS or exchanges on personalized items, dolls, guess books, bibles, photo albums, pillows, or bouquets unless damaged or defective. You have 2 days from the day you receive your order (according to UPS tracking information) to contact us via phone, fax, or email regarding returns and exchanges. If you send a package back without an approved authorization, no credit will be issued and no exchanges will be allowed. Exchanges for a different product or style will be charged the appropriate additional charges and shipping fees. You must pay for all return shipping fees. We do NOT reimburse any shipping charges. A 15% restocking fee may apply to the returned items. Damaged, altered, or used merchandise may NOT be returned or exchanged. Please contact us for any problems including returns and exchanges as soon as possible. We want you to feel as comfortable as possible about our return and exchange policy! Return freight charges are to be paid by customer. Please ship your return merchandise authorization form with tracking information. We are not responsible lost packages or damages items during transit. Collect shipments will be refused. Payment Methods: We accept Visa, Master Card, and money orders. If mailing a money order or cashier check, orders are processed once funds have been received and verified. Sorry, no personal checks.
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