Frequent ask questions:

1. Why every time I call, nobody answer?
2. Can you send C. O. D?
3. Do you have specials?
4. Do you have a customer service in Spanish?
5. Can I order a full package for Quinceañera doll in a color that you don't show in your website?
6. Do you have different embroidery for your dolls?
7. What if I received my merchandise damage?
8. Can I buy wholesale?
9. Can I visit your store?
10. Do you ship by FedEx?

  1.- Why every time I call, nobody answer?

  Don't worry, just leave a message and someone from customer service will return your call. Just make  sure you leave your name and phone number including area code very clear and slowly.

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  2.- Can you send C. O. D?

  Yes, but UPS will charge extra for that service.
 

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  3.- Do you have specials?

  Our prices are already low. But some times we add items in our page call Specials or if you have a business contact us, we sell wholesale too.

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  4.- Do you have a customer service in Spanish?

  Yes, we can help you in Spanish.
 

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  5.- Can I order a full package for Quinceañera doll in a color that you don't   show in your website?

  Yes, we can make almost any color combination. But if for any reason we can't get it we will try to   match the color as best is possible.

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  6.- Do you have different embroidery for your dolls?

  Yes, if you need to see more options please contact us.

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  7.- What if I received my merchandise damage?

  If you received your order in bad conditions, give us a call or send us an email as soon is possible,
  and save the original box.

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  8.- Can I buy wholesale?

  Yes, we offer great discounts for business. Send us and email for more details.

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  9.- Can I visit your store?

  No, we sell online only. (no front store)
 

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  10.- Do you ship by FedEx?

  No, we only offer UPS service.

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